When connecting an Instagram Professional Account, your Instagram account must be connected to a Facebook page in order to authenticate on Dovetale.
You may need to Add or Change the Facebook Page Connected to Your Instagram Business Account when connecting your account OR use this guide to add a Facebook page to your Creator or Business Account on Instagram.
Steps for connecting a Facebook Page to your Instagram account
To see what Facebook Page is connected to your Instagram Professional Account, you can follow these steps:
- Go to your Instagram App
- Click on your Profile icon in the bottom right corner of your App
- Click Edit Profile
- Check to see if a Facebook Page is connected to your account (This is the Page that you must select when connecting your Instagram Professional Account on Dovetale during the authentication flow). If you have not connected a Facebook Page here, you will need to "Connect or Create" a Page. Please see the screenshot below for where to do this:
- If you do not have a Facebook Page, you will need to Create a New Facebook Page when in the process of connecting an account!
If you have any questions about connecting an account, please feel free to message firstname.lastname@example.org.